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Education                                                                                                           ________________

Master of Business Administration Candidate                                                        2019

University of Michigan Dearborn – College of Business

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Master of Health Services Administration                                                       May 2017

University of Michigan – School of Public Health (HMP)

 

Bachelor of the Arts                                                                                                May 2015

University of Michigan – College of Literature, Sciences, and the Arts

Major: Asian Studies-Chinese Language & Culture

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Healthcare Experience                                                                                    _______________

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Associate Administrator II                                        Expected Start Date: October 2018

Cleveland Clinic Abu Dhabi – Abu Dhabi, UAE

 

International Operations Project Manager                           June 2018 – October 2018

Cleveland Clinic Health System – Cleveland, OH

 

Administrative Fellow                                                                  June 2017 – June 2018

Cleveland Clinic Health System – Cleveland, OH

  • Supporting Cleveland Clinic Connected affiliation with Luye Medical. Manage day-to-day operations, partner with institutes to compile clinical intellectual property, and work with senior leadership to adhere to legal and contractual agreements.

  • Determining a facilities staffing model and algorithm for the Main Campus facilities department– aligning with the American Society for Healthcare Engineering & the International Facility Management Association to meet and surpass industry standards.

  • Developed a proposal to re-design the patient advisory council within Digestive Disease and Surgery Institute. Presented re-design to institute leadership and garnered support for implementation, beginning January 2018.

  • Created institute plans to improve keepage rates, including a financial analysis of a ‘potential state’. Supported the ACO Leakage Dashboard rollout and conducted various trainings to institute chairs and administrators.

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Data Analyst Intern                                                                 August 2015 - August 2016

Tenet Health Care – Detroit Medical Center

  • Performed statistical analysis and tracked relevant data for 3-4 initiatives at a time to monitor progress and productivity for the nine hospitals under DMC.

  • Effectively managed multiple projects and regularly prioritized work in order to meet market and hospital needs.

  • Communicated with executives and balanced various stakeholder needs across the system (i.e. champions).

  • Identified the current state for Patient Transportation in Harper and Detroit Receiving Hospitals and establish goals and targets for the Integrated Patient Transportation Team, which improved delivery time by 15%.

  • Worked with executives and rounding teams in Harper and Detroit Receiving Hospitals to standardize patient care excellence by accessing hospital units and creating more effective ways to communicate with patients.

 

Research Assistant                                                                       May 2014 - August 2014

Minority Health and Health Disparities International Health Training Program – Accra, Ghana

  • Spearheaded a data surveillance site for maternal and children’s health in Ghana and data protocol that can be followed for future projects when conducting research.

  • Coordinated over 30 key stakeholder interviews with community health leaders in Ghana to gain insight on potential barriers of data collection and issued a survey to over 200 pregnant women.

  • Discovered substantial connections between the demographic health data and psychosocial factors that affect birth outcomes of urban women in Accra, Ghana.

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Management Experience                                                                               _______________

Restaurant & Bar Manager                                                       May 2015 - January 2016

World of Beer & Dick Tyler’s Tavern – Ann Arbor, MI

  • Supervised and trained a staff of 15 on proper combinations to maintain service standards, teamwork, and exemplary quality service.

  • Directed the closing shift; involving balancing finances that can be up to $6,000 in sales per night and ensuring all sections are cleaned and restocked by staff members.

  • Oversaw that customers received quality service, which added to the image and reputation of the establishment by developing marketing schemes and client-feedback tools.

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Leadership & Certifications                                                                        _______________​

  • Early Careerist Liaison - NAHSE Executive Committee

  • Co-Chair – Midwest Chapter of American College of Healthcare Executives, Emerging Leaders Committee (2016)

  • 2016 Gail L. Warden Leadership Fellow, University of Michigan

  • President – Women in Health Leadership (WiHL), University of Michigan (2015-17)

  • Admissions Ambassador – University of Michigan, School of Public Health (2015-17)

  • Lean Six Sigma Greenbelt Certification, University of Michigan (2016)

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